Customer Support
 Sales Analysis

The Sales Analysis module provides management with useful inquiries and many management reports into sales history.

The Invoice Display shows the entire invoice and lets you view margin, kit details, requisition details (either purchase or manufacturing), serial numbers, how the order was shipped and source or base currency. The Customer Sales Display shows either a specified item or all items purchased by a specific customer and lets you ‘drill down’ to invoice details. The Item Sales by Customer Display and the Customer Sales by Item Display show sales information in summary form with the ability to drill down to details. The Serial Number Inquiry retrieves invoices by serial number.

You can select sales reports based on any combination of these criteria: date, customer, item, salesperson, branch, customer type, product class, sub-product class, location, customer ship-to, vendor, region, currency or billing source.

Customer-related reporting includes four reports that show a customer's purchases, margin, and margin percent during a specified period of time, listed either by item or by product class. You can sort and sub-total the Sales by Item Report by each individual customer ship-to address. The Customer Type Sales by Product Class Report summarizes sales information by customer type, rather than individual customer, and lists sales for each customer type by product class. The Lost Sales Report shows items that were ordered but not shipped because the customer refused the back order.

Salesperson-related reporting includes three reports that show sales, margin and margin percent for a salesperson during a specified time period, listed either by item or by product class. The Commission Report lists customer name, invoice number, sale amount, commission rate and commission amount for each invoice. It also shows cost and margin percent if commissions are paid on gross profit.

Inventory-related reporting includes the Sales by Customer Report, which shows customers who buy a particular item. You can sort and sub-total this report by customer ship-to. This report is very useful when trying to sell overstocked goods.

An Order Fill Analysis Report shows your company’s order-fill percentage by order and line item for a specified time period. The Item Fill Analysis shows fill percentage by item and the Invoice / Memo Register gives an invoice register by date or by customer.

The Sales Analysis module provides management with useful inquiries and many management reports into sales history.

The Invoice Display shows the entire invoice and lets you view margin, kit details, requisition details (either purchase or manufacturing), serial numbers, how the order was shipped and source or base currency. The Customer Sales Display shows either a specified item or all items purchased by a specific customer and lets you ‘drill down’ to invoice details. The Item Sales by Customer Display and the Customer Sales by Item Display show sales information in summary form with the ability to drill down to details. The Serial Number Inquiry retrieves invoices by serial number.

You can select sales reports based on any combination of these criteria: date, customer, item, salesperson, branch, customer type, product class, sub-product class, location, customer ship-to, vendor, region, currency or billing source.

Customer-related reporting includes four reports that show a customer's purchases, margin, and margin percent during a specified period of time, listed either by item or by product class. You can sort and sub-total the Sales by Item Report by each individual customer ship-to address. The Customer Type Sales by Product Class Report summarizes sales information by customer type, rather than individual customer, and lists sales for each customer type by product class. The Lost Sales Report shows items that were ordered but not shipped because the customer refused the back order.

Salesperson-related reporting includes three reports that show sales, margin and margin percent for a salesperson during a specified time period, listed either by item or by product class. The Commission Report lists customer name, invoice number, sale amount, commission rate and commission amount for each invoice. It also shows cost and margin percent if commissions are paid on gross profit.

Inventory-related reporting includes the Sales by Customer Report, which shows customers who buy a particular item. You can sort and sub-total this report by customer ship-to. This report is very useful when trying to sell overstocked goods.

An Order Fill Analysis Report shows your company’s order-fill percentage by order and line item for a specified time period. The Item Fill Analysis shows fill percentage by item and the Invoice / Memo Register gives an invoice register by date or by customer.

 
 What's New?
AIMS Handheld

AIMS Handheld allows picking, issuing and inventory counting all through handheld devices.

Pick slips are pulled into the handheld, pickers then scan items and enter quantity picked. This information is then transferred back to the AIMS system for packing slip generation. Handhelds can also issue material to service orders or manufacturing workorders and collect physical count information. Currently only Symbol hardware is supported and development is underway to further enhance this module.

 
AIMS E-Commerce Data Transfer

AIMS E-Commerce data transfer passes data between your AIMS system and an E-Commerce shopping site. Data transferred includes inventory items and pricing from the AIMS server to the E-Commerce server and online orders from the E-Commerce server back to AIMS.

You can also pass customer, ship-to, shipping and sales history data from AIMS to the E-Commerce server.

 
AIMS Data Warehousing

AIMS Data Warehousing pushes your AIMS data to a true SQL database on a routine basis (say nightly). From there you can extract using common reporting tools like Crystal Reports, Excel and Access, or write your own program with C#, Visual Basic or any other SQL language.

Your AIMS data can be pushed to either MS SQL Server or the Firebird database and AIMS Data Warehousing includes pre-defined sales analysis and job costing views along with a great pivot writer. 

 
AIMS Handheld

AIMS Handheld allows picking, issuing and inventory counting all through handheld devices.

Pick slips are pulled into the handheld, pickers then scan items and enter quantity picked. This information is then transferred back to the AIMS system for packing slip generation. Handhelds can also issue material to service orders or manufacturing workorders and collect physical count information. Currently only Symbol hardware is supported and development is underway to further enhance this module.

 
AIMS E-Commerce Data Transfer

AIMS E-Commerce data transfer passes data between your AIMS system and an E-Commerce shopping site. Data transferred includes inventory items and pricing from the AIMS server to the E-Commerce server and online orders from the E-Commerce server back to AIMS.

You can also pass customer, ship-to, shipping and sales history data from AIMS to the E-Commerce server.

 
AIMS Data Warehousing

AIMS Data Warehousing pushes your AIMS data to a true SQL database on a routine basis (say nightly). From there you can extract using common reporting tools like Crystal Reports, Excel and Access, or write your own program with C#, Visual Basic or any other SQL language.

Your AIMS data can be pushed to either MS SQL Server or the Firebird database and AIMS Data Warehousing includes pre-defined sales analysis and job costing views along with a great pivot writer. 

 
 
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