Customer Support
 Quotations

The Quotation Control module does the following:

  • Lets you create customer quotations quickly and efficiently.
  • Turns open quotes into sales orders or lost history.
  • Tracks outstanding quotes and lets you follow them up.
  • Maintains historical quotation information.

The Quotation Entry screen lets you enter and edit customer quotations, including expiry and next contact date. You may copy quotes from an existing quote, an historical quote or from a master quote previously prepared. You can access the Sales History Inquiry from the entry screen to display past sales for a customer and then print or fax quotes directly.

You can also enter purchasing or manufacturing requisition details, customized kits and see quoted gross margins.

When a customer chooses to go ahead with an order, transfer the quote directly to a sales order and avoid retyping. You can then modify the sales order if required.

If a customer chooses not to purchase, transfer the quote to lost history and designate a reason code for the loss (e.g. price too high) and enter a short memo.

You can monitor outstanding quotes through screen inquiries and reports. The Open Management Inquiry provides a snapshot and ‘drill down’ into the number and value of quotes by location, salesperson and customer. The Open Detail Inquiry lets you scroll through outstanding quotes by customer, location, salesperson or next contact date, and update quote notes. It also facilitates transferring the quote to an order or lost history. The Expiry Date Inquiry sorts outstanding quotes by expiry date.

The system stores quotes won and lost in a history file. You can print historical reports either by order or by item and show the total number of quotes, and the number and percentage of quotes won and lost. The historical reports also break down lost quotes by reason code.

This module integrates with Order Entry & Invoicing.

The Quotation Control module does the following:

  • Lets you create customer quotations quickly and efficiently.
  • Turns open quotes into sales orders or lost history.
  • Tracks outstanding quotes and lets you follow them up.
  • Maintains historical quotation information.

The Quotation Entry screen lets you enter and edit customer quotations, including expiry and next contact date. You may copy quotes from an existing quote, an historical quote or from a master quote previously prepared. You can access the Sales History Inquiry from the entry screen to display past sales for a customer and then print or fax quotes directly.

You can also enter purchasing or manufacturing requisition details, customized kits and see quoted gross margins.

When a customer chooses to go ahead with an order, transfer the quote directly to a sales order and avoid retyping. You can then modify the sales order if required.

If a customer chooses not to purchase, transfer the quote to lost history and designate a reason code for the loss (e.g. price too high) and enter a short memo.

You can monitor outstanding quotes through screen inquiries and reports. The Open Management Inquiry provides a snapshot and ‘drill down’ into the number and value of quotes by location, salesperson and customer. The Open Detail Inquiry lets you scroll through outstanding quotes by customer, location, salesperson or next contact date, and update quote notes. It also facilitates transferring the quote to an order or lost history. The Expiry Date Inquiry sorts outstanding quotes by expiry date.

The system stores quotes won and lost in a history file. You can print historical reports either by order or by item and show the total number of quotes, and the number and percentage of quotes won and lost. The historical reports also break down lost quotes by reason code.

This module integrates with Order Entry & Invoicing.

 
 What's New?
AIMS Handheld

AIMS Handheld allows picking, issuing and inventory counting all through handheld devices.

Pick slips are pulled into the handheld, pickers then scan items and enter quantity picked. This information is then transferred back to the AIMS system for packing slip generation. Handhelds can also issue material to service orders or manufacturing workorders and collect physical count information. Currently only Symbol hardware is supported and development is underway to further enhance this module.

 
AIMS E-Commerce Data Transfer

AIMS E-Commerce data transfer passes data between your AIMS system and an E-Commerce shopping site. Data transferred includes inventory items and pricing from the AIMS server to the E-Commerce server and online orders from the E-Commerce server back to AIMS.

You can also pass customer, ship-to, shipping and sales history data from AIMS to the E-Commerce server.

 
AIMS Data Warehousing

AIMS Data Warehousing pushes your AIMS data to a true SQL database on a routine basis (say nightly). From there you can extract using common reporting tools like Crystal Reports, Excel and Access, or write your own program with C#, Visual Basic or any other SQL language.

Your AIMS data can be pushed to either MS SQL Server or the Firebird database and AIMS Data Warehousing includes pre-defined sales analysis and job costing views along with a great pivot writer. 

 
AIMS Handheld

AIMS Handheld allows picking, issuing and inventory counting all through handheld devices.

Pick slips are pulled into the handheld, pickers then scan items and enter quantity picked. This information is then transferred back to the AIMS system for packing slip generation. Handhelds can also issue material to service orders or manufacturing workorders and collect physical count information. Currently only Symbol hardware is supported and development is underway to further enhance this module.

 
AIMS E-Commerce Data Transfer

AIMS E-Commerce data transfer passes data between your AIMS system and an E-Commerce shopping site. Data transferred includes inventory items and pricing from the AIMS server to the E-Commerce server and online orders from the E-Commerce server back to AIMS.

You can also pass customer, ship-to, shipping and sales history data from AIMS to the E-Commerce server.

 
AIMS Data Warehousing

AIMS Data Warehousing pushes your AIMS data to a true SQL database on a routine basis (say nightly). From there you can extract using common reporting tools like Crystal Reports, Excel and Access, or write your own program with C#, Visual Basic or any other SQL language.

Your AIMS data can be pushed to either MS SQL Server or the Firebird database and AIMS Data Warehousing includes pre-defined sales analysis and job costing views along with a great pivot writer. 

 
 
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